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2023 MAAO Fall Conference
Sunday, September 24, 2023, 8:00 AM - 5:00 PM CDT
Category: Events


2023 MAAO Fall Conference

September 24 - 27, 2023

Cragun’s Lodge and Golf Resort

11000 Cragun’s Drive, Brainerd, MN 56401



Click here to register

Registration will close September 8, 2023 or when capacity is reached.




When you want to do it all, Cragun’s has it all! From our mile-long sandy beach, to a mile-long list of activities and events for every season. With lake or poolside water views in nearly every lodging we offer, Cragun’s Resort in Brainerd, Minnesota promises you’ll make friends and memories to last a lifetime!



Room Reservations: $111.67 per room per night for single or double occupancy. Includes service charge and sales tax.

Below is the reservation link for the 2023 MN Association of Assessing Officers Fall Conference, scheduled September 24-27, 2023.


Sleeping room reservations must be made prior to August 24, 2023.



Featured Events:

  • Commissioner of Revenue’s Annual Meeting with Assessors
  • MAAO Annual Business Meeting
  • Educational Seminars
  • Social Events


Commissioner of Revenue’s Annual Meeting with Assessors  

The Commissioner of Revenue staff will hold the Annual Meeting with Assessors on Monday, September 25th from 9:00 AM to 11:30 AM. This session promises to be full of new information and timely announcements.



MAAO Annual Meeting

President Tim Bulger invites you to the Minnesota Association of Assessing Officers 77th Annual Conference. At this meeting, we conduct the business of the organization as well as the election of officers.



Social Events

Come early on Sunday and play 18 holes of golf at one of the three incredible Cragun’s Legacy Courses. The Legacy’s unique 45-holes of golf can all be played out of the beautiful 35,000 square foot Legacy Clubhouse, featuring a sports bar, restaurant and pro shop—all at one location. On Monday afternoon participants can participate in activities that the resort is famous for. Outdoors or indoors, on the water or in the woods, from course to courts, no other resort in Brainerd, MN offers more fun for all members of the family than you’ll find right here. The Bear Trap Lounge located in the Main Lodge will be open in the evenings and will have special activities for our group.



MAAO Hospitality Room

Regions 6 & 9 will host the MAAO Hospitality Room. The event will be held in Luxury Meeting Room #371. The room will be open at times that do not conflict with organized MAAO events and will close at 1:00 AM.




Want to be a vendor? We will have a room designated for vendors where our breaks and snacks will bring the conference participants to you. The fee is $50.00 per table for the event. If you are interested, contact Paul Knutson, MAAO Conference Coordinator @ 507-339-3889 or [email protected].




Sunday, September 24            
4:00 - 5:00 pm Conference Registration - Lobby
4:00 pm Executive Board Meeting - Lakeshore Room
6:00 - 7:00 pm Reception - Beartrap Lounge
7:00 pm Heavy hors d'Oeuvres - Beartrap Lounge
7:00 - 9:00 pm DJ Entertainment - Beartrap Lounge
Monday, September 25           
7:00 - 9:00 am Breakfast Buffet - Dining Room
8:00 am - noon Registration - Lakeshore Room
9:00 - 11:30 am Commissioner of Revenue Meeting - Lakeshore Room
10:00 am Companions of Members Meet & Greet - Cabana Pool Area
11:30 am - 12:30 pm Lunch - Dining Room
1:00 - 3:30 pm MAAO Annual Meeting - Lakeshore Room
3:30 - 7:00 pm Resort Activities - Marina: Reversible 9-hole golf course, bean bags, beach volleyball, and horseshoes
6:30 pm Dinner - Dining Room
8:00 - 11:00 pm Live Entertainment "Dos Guys" - Beartrap Lounge
Tuesday, September 26          
7:00 - 9:00 am Breakfast Buffet - Dining Room
9:00 - 11:30 am MAAO Annual Meeting - Lakeshore Room
11:30 am - 1:00 pm Lunch - Dining Room
11:30 am Past President's Lunch - Dining Room
1:00 - 5:00 pm Educational Seminars (see schedule below)
6:00 - 7:00 pm Reception - Beartrap Lounge & Lobby
7:00 - 8:00 pm Annual Banquet - Dining Room
8:30 pm Awards and Presentations - Dining Room
9:00 - 11:00 pm DJ Entertainment - Beartrap Lounge
Wednesday, September 27       
7:00 - 8:30 am Breakfast Buffet - Dining Room
8:00 am - noon Educational Seminars



Dress Code

President Tim Bulger issues the following dress guidelines for the annual banquet:  business casual.




The conference fee includes a full meal package of 1 opening reception, 3 breakfast buffets, 2 lunch buffets, and 2 dinners plus morning and afternoon breaks with snacks.

MAAO Member $375.00
Non-MAAO Member $425.00
Companion Meal Package         $335.00
Extra Banquet Ticket $73.50
Conference Usage Fee (attending education only but no other conference events)   $16.00 per day plus applicable seminar fees (see below)
One 2-hour Seminar $37.50
Two 2-hour Seminars $75.00
One 4-hour Seminar $75.00
Two 4-hour Seminars $150.00



Educational Seminars

The following educational seminars are approved by the State Board of Assessors for Assessor Continuing Education Hours (CEHs) as noted. Attendees will receive official verification of CEHs via email within 30 days of conference conclusion. Assessors are responsible for uploading their CEH verification to the Assessor Licensing System and managing their own education.

  • CIA Sales Verification & Designing Successful Tax Court Valuations (*PACE approved)
    Instructors:  Ashley Gunderson, Assistant County Assessor, Hennepin County and Brett Hall, MAI, SRA, Principal Commercial Appraiser, Hennepin County
    Tuesday, September 26, 2023
    1:00 - 5:00 pm
    4 Hours
    This seminar covers the basics of CIA sales verification, what questions to ask on common property types, and a refresher on reviewing DOR sales list, time trends, and how to appeal. It also covers the premises and techniques used for Minnesota tax court appraisals. We will begin by discussing problem identification with special attention to the fee simple premise of value used for assessment purposes. Valuations for tax court require knowledge of specialized calculations and an ability to separate market realities from statutory requirements. Common valuations issues and how recent Minnesota tax court decisions discuss how to handle them will also be covered.

  • Leading with an Inclusive Mindset
    Instructors: Yer Winder (she/her), Diversity, Equity and Inclusion (DEI) Manager, Minnesota Department of Revenue & Noel Payne (she/her/hers), Diversity, Equity, and Inclusion Coordinator, Minnesota Department of Revenue
    Tuesday, September 26, 2023
    1:00 - 3:00 pm or 3:00 - 5:00 pm
    2 Hours
    This course provides the essential practices, resources, and skills for leaders to think with an inclusive mindset. An inclusive mindset is about making sure that diverse perspectives are included, heard, and valued by centering equity. This also means bringing people to the table and appreciating differences in opinions, perspectives, experiences, and more. Leaders with an inclusive mindset allow everyone to be brave, be humble, and be themselves. Inclusive mindset may require you to re-build, re-think, get out of your comfort zone, and unlearn some of the traditional ways of communicating and leading, and it starts with building a foundation of learning and continuing to grow from there.

  • How Assessors Can Use LiDAR and other MNGEO Data
    Instructors: Clint Little and Jennifer Corcoran, Minnesota Department of Natural Resources
    Tuesday, September 26, 2023
    1:00 - 3:00 pm or 3:00 - 5:00 pm
    2 Hours
    You've heard of LiDAR, but do you really know all the uses of it? This class will discuss Minnesota's LiDAR data and LiDAR-derived products.  Instructors Clint Little and Jennifer Corcoran of MDNR will review the potential for using LiDAR data to improve your assessment.  MNGEO will also share resources that would be helpful in your day-to-day work.

  • Adaptive Leadership in Times of Challenge and Change
    Instructor: Timothy Denney, NW Regional Coordinator, Northern MN Suicide Prevention
    Wednesday, September 27, 2023
    8:00 am - noon
    4 Hours
    Adaptive Leadership: Leading effectively when challenges, changes, and crises threaten individuals and the enterprise. Ernest Shackleton is considered one of the greatest adaptive leaders ever, and has been called “the greatest leader that ever came on God’s earth, bar none.” Great leaders know that effective leadership is successfully leading people. Drawing on Shackleton’s example and the writings of some of the greatest leadership minds today, this seminar will explore vital priorities for exemplary adaptive leadership. Instructor Timothy Denney brings the perspectives of being an entrepreneur, initiator, counselor, and wilderness guide, having led teams successfully for nearly 40 years.
  • DOR Sales Listings Gravy (*PACE approved)
    Instructor: Gale Zimmermann, Property Tax Compliance Officer 2, Minnesota Department of Revenue
    Wednesday, September 27, 2023
    8:00 - 10:00 am or 10:00 am - noon
    2 Hours
    This seminar is an in-depth look at sales listings with an emphasis on identifying edits and utilizing the provided data to improve the assessment.
  • Converting Over to a CPI Valuation
    Instructors: Sue Schulz, McLeod County Assessor & Karl Lindquist, Grant County Assessor
    Wednesday, September 27, 2023
    8:00 - 10:00 am or 10:00 am - noon
    2 Hours
    This seminar will discuss counties that have made the conversion to Crop Production Index (CPI). Examples of reports and steps that counties took to make the transition will be covered. We will discuss what worked well and what counties would do differently. Companies that were used to provide the calculation of the CPI rating and resources of websites that provide data that can be used will be covered.



Registration will close September 8, 2023 or when capacity is reached.


Contact: Paul Knutson - 507-339-3889 - [email protected] or Dawn Klein - 651-438-4230 - [email protected]